Consumer laws
Laws that protect you when buying from, or sharing your information with, businesses selling in New Zealand, including online retailers.
It’s always a good idea to know a little bit about the law, particularly when buying goods and services.
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Consumer Guarantees Act
Your consumer rights if there’s a problem with a product or service you bought. -
Credit Contracts and Consumer Finance Act
This protects you when you borrow money or buy products or services on credit. -
Online safety laws and rules
E-signatures and electronic transactions, plus laws against spam and upsetting digital messages.
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Consumer information standards
Notices giving consumers specific information, eg about used cars, water efficiency or country of… -
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Motor Vehicle Disputes Tribunal annual reports
Cases put to the Motor Vehicle Disputes Tribunal each year from 2012 to the… -
Fair Trading Act
Your rights if a business acts in an unfair or misleading way, including sales tactics… -
Privacy Act
This makes sure your personal information is kept safe and secure. -
Product safety
Products sold in New Zealand must be safe to use. Report accidents, near-misses, or unsafe… -
Other consumer laws and rules
Other rules and laws that affect your consumer rights — Weights and Measures Act, Human…
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